Strata managers

For the first time in Western Australia, strata managers have a legislated framework of responsibilities to guide them in their role

There are clear requirements and guidelines about what your clients, the strata companies, can expect from you. Many of these expectations are things which all effective strata managers already do now – though there are some new requirements too.
Volunteer strata managers receive guidance on how this relationship should work through the new law and regulations.

Statutory duties under the new law now include:

Acting honestly and in good faith to the strata company
Exercising a reasonable degree of skill, care and diligence
Not make improper use of information acquired as strata manager for a strata company to gain an advantage for yourself or someone else, or cause a detriment to the strata company
Not make improper use of the position of strata manager to gain an advantage for yourself or someone else, or cause a detriment to the strata company
Having a good working knowledge of the legislation relevant to managing a strata scheme
Having a written contract with the strata company
Being able to account separately for money that you pay or receive on behalf of the strata company

Requirements that are new for WA strata managers include:

Professional indemnity insurance
Recognised educational qualifications as set out in Schedule 4 of the Strata Titles (General) Regulations 2019.
How strata company funds must be paid into bank accounts.

As a strata manager, you still work for a strata company under the regular guidance of the strata council. However, the relationship between you and the council is more clearly defined and helps reduce conflicts due to misunderstanding.

The changes to strata law and regulations will affect your role as a strata manager.

Additional information